Shipping policy
Shipping & Processing
Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 2–4 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
-
Note: During high-volume periods or new collection drops, processing times may take slightly longer. We appreciate your patience and will notify you via email if there is a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
-
Standard Shipping: 3–5 business days — $1.00 (Free on orders over $40)
-
Expedited Shipping: 1–2 business days — $15.00
Delivery delays can occasionally occur depending on carrier volume.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24–48 hours.
4. Damaged, Lost, or Stolen Packages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, or if your tracking states "delivered" but you have not received it, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
5. International Shipping Policy
We currently offer international shipping.
-
Customs, Duties, and Taxes: We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Questions?
If you have any questions about your order shipment, please contact us at whereareyouclothingcompany@gmail.com.